Why Don’t Member Attrition Models Work?
Every credit union has heard some variation of the following pitch from a vendor. “We have a near-perfect member attrition model that is 94.3% accurate.
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Every credit union has heard some variation of the following pitch from a vendor. “We have a near-perfect member attrition model that is 94.3% accurate.
After several years of most credit unions having more shares than loans, the pendulum is starting to swing the other way. How much of a
It is hard to imagine another industry where trying to count their customers creates as many challenges as it does for credit unions. You are